Kiki Connection Accessory

Shipping & Returns

SHIPPING

City Lights SF offers FREE Ground Shipping on most orders over $75 when shipped within the continental U.S. Calculated Shipping costs on orders that do not qualify for free shipping can be viewed in your shopping cart after entering the ship-to zip code.

Shipping to Alaska, Hawaii, and other destinations are available for an additional fee and are subject to change. Expedited Delivery may also be available for an additional charge.

Please contact 1-888-484-CITY (2489) or email us at cs@citylightssf.com to receive a shipping quote.

RETURNS | CANCELLATIONS

City Lights SF accepts General Returns on most of our products within 30 days of receipt as long as the product is new, uninstalled, and in its original packaging. Items that are special order, made to order, and non-returnable can not be returned and will be noted on the product page. Restocking fees may apply and can vary depending on the brand and the product. Some manufacturers charge restocking fees on returned or exchanged products. City Lights SF has worked with all our partner brands to offer you the best possible return terms. To initiate a return, please fill out a return request here.

Cancellations on orders vary by product and by the manufacturer. To request a cancellation, please contact 1-888-484-CITY (2489) or email us at cs@citylightssf.com. If the item has shipped, cancellation is not possible. Items that are special order, made to order, and non-returnable items can not be canceled. Cancellation requests may take 24-48 hours. If your order does ship before receiving confirmation, you may request a return authorization.

See FULL DETAILS on all Policies.

About

Contardi is a leading name in Italian luxury lighting design, known for blending timeless craftsmanship with contemporary innovation. Although the Contardi brand officially launched in 2006, our expertise dates back over 30 years through collaborations with iconic names in the Italian design world. Based in the renowned Brianza district — the heart of Made in Italy manufacturing — we’ve become a trusted partner for architects, interior designers, and lighting consultants seeking distinctive, high-quality lighting solutions that elevate any space. Our story began with lighting pioneer Michele Carcano, whose passion for prototyping and design shaped the foundation of our company. Today, his children, Achille and Paola Carcano, carry on his vision, supported by a close-knit team that feels like family — many of whom have been with us since the beginning. With a reputation built on flexibility, service, and design integrity, Contardi continues to illuminate residential, commercial, and hospitality spaces worldwide with signature pieces that reflect the soul of Italian design.